Reviews

 

Kristi Posted on 07/19/12
Kids Are Cool has really been a positive experience for my child. My son is 20 months old and he has made a lot of progress since being at Kids Are Cool. We were at another day care and even though my son was only 12 months old I could tell he was not happy. Now he comes home happy and he seems to be learning new things everyday. The staff at Kids Are Cool are great. Mr. Bill sends out emails all the time with updates. I appreciate the emails and know that the number one priority for my child is safety. Mr. Bill also lets us know that we can contact him with any questions and that is so comforting as a parent. I work 80 miles away from home and I can go to work knowing that my child is in good hands.
Ty Posted on 07/13/12
We toured many daycares prior to beginning with Kids Are Cool back in 2010 with our first born. After seeing each daycare, Kids Are Cool proved to be the best prepared education wise and the cleanest! All the kids of all ages were always so happy along with the staff, which I thought said a lot about management. We started there when my child was 6 months old, I visited frequently because I was still nursing him. The doors were always locked, and staff was always very friendly and aware of who I and my child was at each and every visit. I was able to see what many parents don t. Random times of the day with our babies and their teachers. It absolutely amazed me at how kind and loving they were and are! My baby quickly took to the girls and even during the times of separation anxiety he would quickly go to all of them. That spoke mounds and made my mommy nerves so much more calm. As we have continued to grow and change throughout this program we are now in the 2-3 year old class room and I have had nothing but WONDERFUL experiences! Not to say our 2 years have been perfect, but anytime I have ever had a concern it is very promptly addressed and figured out. With a two year not able to express what is going on, it was huge relief to be able to be able to go back and watch video, speak with the teachers and with the owner and manager. I have NEVER felt that my concerns have gone unaddressed. My step son who is 9 is coming back this summer. He attended two summers ago when he came to visit and for the past month all he can do is ask when he gets to come back and see his friends and Mr. Matt. Seriously when does a kid ask for a teacher by name that he has only been around 4 times in his whole life??!! I am a nurse, a mother, a wife and a student, and with everything I have going on in my life Kids Are Cool helps to take a huge part of my worry of my child off my shoulders for a few hours a day so I can better myself and my life for my family. Thank you to all the staff for helping us raise our children into the gentlemen they are becoming. You are more than just a daycare, ya ll are more like family!!!
Becky Posted on 07/13/12
Kids are Cool is an excellent daycare. I wouldn t have my son in any other daycare. He has been there since he was 2 years old and he is now entering 2nd grade and continues to attend after school care. The teachers are wonderful and know me by name and Mr. Bill, the owner, is always on site ready to answer questions or deal with concerns and always has a smile on his face for the parents and kids. I also appreciate Debra in the front office who runs a very smooth ship and is very knowledgable about child care. Kids Are Cool is a wonderful place where my son has thrived.
Allie Posted on 07/13/12
My child has been going to Kids Are Cool for a couple years and I love them! I had some problems in the beginning when he was in the smaller children building because he had some behavior problems and I was threatened with being kicked out. I was a bit defensive I will admit and Im sure this made the manager defensive and we really didnt get anywhere. I felt that he needed to be moved up a class because he needed to be challenged more and that was the problem, she told me he was just bad and moving him wouldn t change that. I calmed down and spoke with her and told her I just wanted to find a solution that would be best for the facility as well as my son. The very next day she found a spot for him in an older class and he has been great ever since! I felt that she probably could have probably been a little nicer but I understand she was frustrated and I probably wasn t the most receptive at the intitial confrontation. With the hiccup out of the way here are some things I love about Kids Are Cool: Love that they do a lot of activities Love that they make little presents for parents on mothers day and such Love all the holiday parties Love that there is a lot of room for parent involvement Love that the owner is always there, I have never really spoke to him other than hi but hes actively there which I appreciate. Love the teachers in the pre school building! My son loves them too! I can t give enough praise to them because they are so great and I know I could NEVER do their job! Love the green yellow and red faces they do so I know how my child did each day Love the positive reinforcement for the children to earn a prize at the end of each week for his 5 green faces. My son is so proud of himself when he gets to pick something. Overall I am very happy with this facility and I have seen some horrible day cares and this is very far from being anything close to those. Im sad to leave kids are cool next month because my son is starting in public school and would have used them as after school care provider if they picked up at his school. I would definately recommend Kids Are Cool and do whenever I come accross someone looking for childcare.
Ima TTU Fan Posted on 07/12/12
My kids have been at KRC for about 4 years now and I cannot say enough good things about it! The director Bill is kind, concerned, and attentive. The staff is well trained, nice, caring, and good natured. The facility is clean, fun, organized, and safe. My kids have been challenged and are much more advanced than kids their age that attend other day cares/preschools or have been at home. I tell every pregnant or new mom that KRC should be on the top of their list! I have never once had an issue that wasn t addressed to MY satisfaction. Kudos to Bill and his staff for running THE BEST day care in Lubbock, Texas!
sunshine&daisies Posted on 12/20/07
Absolutely loved Kids are Cool, they are the benchmark that I judge other daycares by and no others I have checked even compare. It is a very clean facility, the teachers that I dealt with were very nice, it is run very professionally and they hold themselves to a higher standard. We had to change daycares because of relocation and I really miss it.
There is no place like Kids Are Cool.
My mother took care of my son since he was 4 weeks old. At the age of 2 1/2 I noticed that he was behind in a lot of things. I decided to put him in daycare. I was terrified in doing so, I had always heard a lot of ugly stories about daycares. The 1st thing Mr. Bill told me when I met him was do not put your son in my daycare because i have a spot for him. Put him in my daycare you feel your child will be safe here. He gave me a tour and showed me everything the classes do through out the day. I decided to give it a try. Within weeks my son learned so much. He did struggle when it was time to change levels, but my son hates change, even at home. I also have my daughter at Kids Are Cool. She started going there before she turned 1. She loves it. The staff always calls me if my kids get hurt, ususally due to my kids clumsiness. All the teachers know my kids by name and they always say hi, even when in public. I read a comment that said the facility was dirty. It is never dirty!!! I see the teachers clean and mop every evening. Debra, Sam,
I am a VERY discerning parent and I love this place. by BigOkie82
I googled the daycare to get the phone number for their office due to a cell phone failure and I felt compelled to chime in when I saw that someone went so far as to say Mr. Bill "reminds them of a pedophile", First off that is an absolutely disgusting accusation and I don't see how any competent parent could EVER say that about anyone, it was hard for me to type it. Mr. Bill has demonstrated nothing but a true passion for the well being of each child placed in his care. They do alot of special functions which I usually attend and I have had the chance to see him interact with tons of kids from all ages and they all love him. My son started with kids are cool at 6 months of age and has been there for 2 years now. He could effectively communicate in sign language by 1 yr of age and he is way ahead on things like speech, identifying colors and shapes. That takes alot of one on one interaction for a child that young. But aside from the educational benefit, I will vigorously defend this daycare as well as each and every member of their staff for one simple reason. The care my son receives here is beyond anything I could hope for. I walk through this daycare and every staff member I encounter not only knows who i am, but they know exactly who my wife is and exactly which child we belong to. This is a big daycare and that is remarkable to me. When my son gets upset with me or my wife he will ask for his daycare teachers by name, and on the few occasions we have ran into his teachers in public he runs to them and leaps into their arms, he doesn't even do that with his Grandma!!! It hasn't all been sunshine and daisies, my son had a hitting phase, Then he had a "spitting" issue. They handle it flawlessly everytime and document EVERYTHING! The management is always very approachable and willing to do whatever it takes to reach a solution that is in the best interest of my child. They have camera's all over and Mr. Bill is always happy to run back the video and let you see the incident yourself (we have done it). How many daycares can do that!? My wife and I have been nothing but impressed. At this point there are some staff members that are like family to us and I wouldn't even consider taking my child anywhere else.
Kids are Cool is Family! by lovemyson  July 12, 2012
Kids are Cool is a wonderful place! Mr. Bill is there everyday and knows and cares about all the kids. He is open to questions or concerns 24 hours a day as he gives you his personal cell number for parents to call whenever they feel the need. The teachers have always made my son feel loved and cared for. Their pre-k program is amazing and my son learned to read before going to kindergarten. When pre-k graduation came around Mr. Bill spoke personally about each student. He said that my son was a leader and when new kids came in he would make sure they felt welcome in the new environment. The only way Mr. Bill would know this was my son's personality is because he takes the time to get to know each student. Ms. Debra, who works in the front office is also a very special person. She knows my name, knows Saban, and is in contact with me whenever I need her. I wouldn't take my son any other place. He has been there since he was 2 years old and KRC has become a part of our family.
Kids Are Cool is a wonderful place!!! by lovemy2kids
My kids have been going to KRC since 2005, and I have never had one complaint against the daycare. The staff and teachers are very kind and caring, and Mr. Bill does a great job running the daycare. He keeps all parents informed of what is happening and I really appreciate that. He is very concerned with the well being of all the kids in the daycare, and will personally let you know if he sees any concerns with your child. I love this daycare and highly recommend it to anyone searching for child care!
Kids Are Cool is Amazing by jamieein Lubbock, TX on July 12, 2012
My son has been going to Kids Are Cool since August of 2011. I could not be happier with the facility. From the minute you walk in, it smells like bleach, which makes me feel good knowing they are working hard to prevent the spread of germs.The office staff and teachers have always been helpful and encouraging . My son, now 3 years old, will go to the daycare until the day he starts Kindergarten. I have never come across a rude teacher and will gladly recommend them to anyone in search of a daycare
We Love Kids Are Cool! by ImaTTUFan
My kids have been at KRC for about 4 years now and I cannot say enough good things about it! The director Bill is kind, concerned, and attentive. The staff is well trained, nice, caring, and good natured. The facility is clean, fun, organized, and safe. My kids have been challenged and are much more advanced than kids their age that attend other day care/preschools or have been at home. I tell every pregnant or new mom that KRC should be on the top of their list! I have never once had an issue that wasn't addressed to MY satisfaction. Kudos to Bill and his staff for running THE BEST day care in Lubbock, Texas!
Wonderful Place!!!! by Anonymous on June 01, 2011
We absolutely love Kids Are Cool! My daughter has been going there for 2 1/2 years. The owner and staff are amazing!! My daughter enjoys going here. I would highly recommend Kids Are Cool, Mr. Bill, and ALL the staff!!!!
LOVE LOVE LOVE IT!!!!!!!! by Anonymous on November 18, 2010
When I was searching for a daycare for my first child, I was horrified of all the daycares I had seen in Lubbock. My sister had her kids at KRC but they didn't have room for any more babies in the baby room, the moment they had an opening Mr. Bill called me and told me there was a spot open so I snatched it up!!! I now have 2 kids that attend and have been there for 4 yrs now and I hope I never have to move my kids anywhere else. The teacher's are amazing and treat every child as if they were their favorites. If you are looking for the perfect daycare for your child/children this is the place to go!!
WOULDNT EVER GO ANYWHERE ELSE!!!! Dana in Lubbock, TX on April 01, 2010
MY sister-in-law and I were searching daycares together. Her son had been in a few daycares that she was never happy with. None of my children had ever been in daycare-my daughter would be the first.WE LOVE KIDS ARE COOL!!! MY daughter is 3 and my nephew is 2 and they are so happy there. I love that I can watch my daughter on my computer at work. I check on her ALL DAY!When I pick her up she is always working on some sort of art project.My sister-in-law is SO happy with my nephews teachers that she doesnt even want him to move to the next age group.
Though I assured her that my daughter teachers (who will be his next year) are
AMAZING!!!
The owner has always been very nice and respectful. I find him to be very caring and kind with the kids.  I worked in a daycare right out of high school and swore at that point I would never put any of my children in a daycare. After 13 years as a stay at home mom-I was terrified to have my daughter in a daycare-Kids are cool made it easier!!
Love them! by Brooke Perryman in Lubbock, TX on April 01, 2010
Kids are cool is the best thing that has happened to our family. The staff there is so caring. There has not been a day that my child has come in or left without someone calling her by her name and noticing that she is there. With most daycares that size the staffs usually don't take the time to know the children attending. And about the owner, my little girl LOVES Mr. Bill! I love the care and education that she receives and i wouldn't let her attend any other daycare!
The Best by Anonymous in Lubbock, TX on July 22, 2009
I personally work at Kids Are Cool and my children attend there. I would like to say it is the best and cleanest daycare I have ever worked at. I have been a Teacher for over 10 years. I have been at KRC almost 5 years, and the owner is the best boss I have ever worked for. He truly cares about the children and his staff. He is always there when you need him, and has total concern for each family. He will work with you as long as you are willing to do so in return. So please do not believe the rude remarks that have been left by a previous blogger. If you want high quality daycare, then come and see us!! Remeber, we are not babysitters, we are educators. And we are waiting to show you how outstanding our program is!! Afterall, if we were so bad then we wouldn't be a FOUR STAR RISING STAR FACILITY!! Congrats to my fellow co-workers on that by the way!! Check on it, and you'll see what I mean. Thank you for your time and God Bless!!
All,
I started using Kids Are Cool in 2006 when we were foster parents. I would like to say Bill and his staff went out of their way to make these children feel safe and comfortable in a very difficult time in their life. I had a 4 1/2 year old foster child who was not potty trained yet and they allowed him to stay with his age group and helped me potty train him. The child went to live with a family member about 6 months later. I had a child in 2007 and then one in 2009. We did not use a daycare center until October 2010. We first started at another daycare center and it only lasted 6 weeks. My son Trentin was very unhappy there and I decided to call Kids Are Cool to see if I had moved up on the waiting list. At my surprise, Deborah stated they could start the next day. That evening I went to fill out paperwork and they started the next day. It was a costly move but I would not change my decision for the world. My childs happiness means the world to me. I have very high standards for my children and the people who care for them. I believe if you are paying someone to care for your child, they better care for them correctly and to my standards. My son was happy at Kids Are Cool within a week and his handsome smile returned. In August 2011, my husband was diagnosed with stage 2 cancer and Mr. Bill and Deborah worked with us well. They did not make us pay a two weeks notice and allowed us to return there when we were able to. We went to MD Anderson from August to November 2011. In November, the kids returned to Kids Are Cool and they felt right at home. My daughter struggled with potty training and Brittany helped Autumn so much with it. They decided to move Autumn to another class a few months later. She did not like the change and her successful potty training had to come to a stop. I talked to Brittany and Melissa about it. The next day, they called me to tell me they were moving Autumn to a previous teacher she knew and she was comfortable with. Autumn went back to potty training and now is completely potty trained. I think Brittany is the best teacher I have seen there. She loves Autumn so much and you can see her love for the children everyday. Kids Are Cool is blessed to have her working there. I never thought I could trust a childcare worker as much as I did with Brittany. Two weeks ago, my husband had an MRI and his cancer had spread. I talked to the office again and they worked well with me about leaving the center to go back to MD Anderson. We will return to Kids Are Cool in mid January and I know my children will be blessed and cared for above the average daycare center in Lubbock.
Thanks for everything you do! Amy Carter
Kids Are Cool has really been a positive experience for my child.  My son is 20 months old and he has made a lot of progress since being at Kids Are Cool.  We were at another day care and even though my son was only 12 months old I could tell he was not happy.  Now he comes home happy and he seems to be learning new things everyday.  The staff at Kids Are Cool are great.   Mr.. Bill sends out emails all the time with updates.  I appreciate the emails and know that the number one priority for my child is safety. Mr.. Bill also lets us know that we can contact him with any questions and that is so comforting as a parent.   I work 80 miles away from home and I can go to work knowing that my child is in good hands.
I am truly grateful for Kids are Cool. We enrolled our daughter not long after the facility first opened. The daycare we had previously used from infant care to almost 2 yrs old closed with 2 weeks notice, sending all the families scrambling. When we enrolled at Kids are Cool we were part of that scramble, and looking back it is ironic – all the research and consideration we put into the original daycare ended up leaving us in the lurch, and though the move to Kids are Cool happened in a hasty way at the time, I cannot imagine a better outcome for our family today. Over 7 years later, our daughter is now 9 and now we have a second child, age 4 at Kids are Cool as well, and whether it has been day care, summer care, or after school care, the teachers and other kids there are a second family to our children. Both my children have received everything I could ever hope a daycare would provide. Safe and loving care, a curriculum that had them working on the basics of math and reading well before kindergarten, creative play, physical activity including playground, pool, and skating rink, and a partnership with us as parents to address discipline and social maturity. In addition, as a parent of a child who has food allergies, I can tell you there is nothing scarier than handing over control of your child’s nutrition and safety to another, but our experience at Kids are Cool has long since put those fears to rest, and I am confident that this health care need is vigilantly attended to. Mr. Bill has very high standards and he is very candid and matter-of-fact. That means he is often demanding and very frank when something isn’t performing to expectations. I suppose there are some who might misconstrue that, but I very much appreciate that. Over the years I have seen him make tough decisions with teachers and parents to enforce rules or maintain a high level of care and safety, but would any parent really want anything less in a daycare director when the care your your most precious loved one is in the balance? And at any time one of our kids was struggling with something – friendship dramas, discipline phases, whatever, Mr. Bill and all the teachers have always been available to talk to us, plan with us, and partner with us. There is no doubt in my mind that this is where my kids are supposed to be.
Rebecca Irons
I absolutely love this child care facility. The staff is amazing with the kids. My child is not the easiest to deal with at times, but all kids have their bad days.  All children are different and they always know how to handle and deal with each one in a very positive and effective way. My son, who is now 3, has learned so much. He knows his colors and numbers up to 10 in Spanish, and has learned a sweet little prayer that the children sing every day. I had an issue that came up a few months ago with one of their employees, and Bill and his staff handled it immediately. I was very impressed. They have a zero tolerance for negative people and bad attitudes. I appreciate the exceptional care and peace of mind they provide for my child and I. My son has been to a few daycares, and I would have to say this facility is at the top. Parents receive emails all the time regarding changes in staff, upcoming events, etc. Us parents are always "in the know" of what is going on in the daycare. Their door is always open to parents and they appreciate, welcome, and encourage any and all suggestions, comments, or complaints. I highly recommend this daycare to everyone.
Jamie Ellis
I am sure as a business owner, you have to hear the good, bad, and ugly, but trust me when I say, I have nothing ugly to say about your school and the amazing teachers and of course,  my favorite one…Miss Chrissy (you have to be tough and kind at the same time to handle my sweet son)
Sincerely,
I have been more than extremely pleased with Kids are Cool Daycare.  Not only me, but my 4 year old loves it so much there.  The teachers are very caring and attentive.  When my daughter changed classes from one building to the next, she had a really hard time with it.  She would cry every morning.  But the teachers really took their time with her and were so patient and understanding.  In no time my daughter was back to normal and couldn't wait to get to "school".  We were at a private christian center prior and although we didn't have a horrible experience there, Kids are Cool FAR exceeds the prior center.  Kids are Cool was also highly recommended to me by a friend who really did her research when she moved here from California...
Bill, I want to express how much I appreciate all that you are doing for us. The stress of being a full time student, managing a career, and raising a toddler is often very overwhelming and your assistance of a discount with Bracken’s child care lessens a huge financial burden. As a single mother, it is devastating to want to continue to pursue your education and career goals as well as secure an education fund for your child but to feel inhibited by the financial obligations of child care in order to do so. I see so many of our clients at WPS struggle with this exact cycle and our dysfunctional society will get nowhere without the kindness and generosity of people like yourself. I am extremely passionate about breaking this cycle for these families and educating parents on the emotional and psychological well being of their precious children. I am so thankful to know that while I am working to ensure the health and happiness of other children, my own child is secure and happy with his teachers at your daycare (his teachers are WONDERFUL). I certainly could not do it without the help of you and your staff.
You are making a better future possible for my sweet little boy and for that I am eternally grateful.
Rebecca Hurd
.DeeAnn Faubus reviewed 5 months ago Quality Excellent
I have been associated with Kids are Cool for about 8 years. I have seen every thing! Mr. Bill is one of the hardest working and fair people that I have met. He does not mess around when it comes to the children. He is there every day and sees everything that goes on. Mr. Bill does a GREAT job keeping up with the kids, teachers and parents. I cannot imagine how hard it is trying to please each individual parent as well as each individual teacher. Mr. Bill and his staff work hard to try to please us all. I have never had a problem go unnoticed or unresolved. NO they ARE NOT perfect but I believe they truly care for my children. I can not imagine taking my two daughters any where but there. My oldest daughter is now 5 yrs old and can already read when the other kids that she will be starting Kindergarten with do not. I would recommend Kids are Cool to any one!
Nikki Pachiano reviewed 6 months ago Quality Excellent
My daughter has been going to kids are cool since she was 2 in June 2010! Two years later and I would never remove her from this facility. Every time we see Mr.Bill she stops and says hi. He is the "principal" and when we first started going she had adjustment issues and they informed me each time that she acted out and was sent to the "office". Which is perfect. Chilldren have to learn their boundaries through correct discpline and structure. Every class party I have gone to has been so much fun. I know each one of her teachers on a first name basis and they always tell me to have a great day. Any timethere is a concern or issue they bring it up to me! It is a perfect home away from home. I am 100% pleased with the quality and attention my daughter recieves. Thanks Mr.Bill and Staff :)
Becky Koehler reviewed 6 months ago Quality Excellent
My son has been at Kids are Cool since he was 2 years old and he is now 7. I wouldn't trust anyone else with my son except Mr. Bill and his staff. Mr. Bill is always at the daycare and always speaks to my son wherever he sees him. For example, we were at Discount Tire getting a flat fixed and Mr. Bill walked in and spoke directly to Saban. The teachers know me by first name. They also know my sister by first name and my mom who goes in to pick up my son and my nephew on different occasions. They also follow regulations when my mom or brother-in-law pick up my son and always ask for identification. One week I was going to pick up one of my son's friends along with my son and my son's friend's mom had forgotten to call and okay it with KRC, so before they would allow me to take my son's friend, they called the friend's mom and recieved permission. When I moved out of the Frenship School District last year, one reason I wanted a transfer to stay in Frenship was so that my son could continue to be picked up by KRC for the after school program. KRC has become part of my family and I wouldn't have it any other way.
Alicia McDonald reviewed 6 months ago Quality Excellent
I have taken all three of my kids to Kids are Cool since 2006. My oldest child is 9 and my youngest is 2. I have never had an issue that wasn't resolved by Bill or other management in a timely manner that was fair to everyone. Both of my school aged children entered kindergarten reading on a 1st grade level, which is something that can't be said for most daycare and preschool programs. I have recommended Kids are Cool to several friends and will continue to send people who are looking for a daycare there!
A Google User reviewed a year ago Overall Excellent
AMAZING! I moved my child to Kids Are Cool at the end of 2010 as his previous daycare repeatedly ignored a food allergy. My sweet 3 year-old had regressed so much due to the previous daycare's lack of attention, that I was very apprehensive about taking him anywhere else. A good friend of mine has both of her children at Kids Are Cool and highly recommended it. Within a week of him being there, I felt like his personality really came back. The staff and owner have always been very good with him and he knows nearly everyone there by name. Now, he talks non-stop on the drive home about all that he has learned and entertains us with songs they've sung in class. I cannot recommend this place highly enough!
A Google User reviewed 4 years ago Overall Excellent
My daughter is 2yrs old and she doesnt EVER want to leave this daycare. Or should I say HOME away from home. They love her and she loves them. She is Angelo and she has learned English & Spanish and knows 12 muscles in her body !!!! YES @ age 2. So i have no idea what that other ladies kid was doing. They also move them up according to the ability of the child, not necessary the age.
A Google User reviewed 2 years ago Overall Excellent
I have two kids there and I have loved it! There is a lot of things for them to do, the curriculum is outstanding, and the facility is clean and well run. It makes being a working mom much easier
I wouldn't have my son at any other daycare! KRC has become a part of my family. My son has been at Kids Are Cool since he was 2 years old. He had a bit of an adjustment when he first started daycare, but his teachers, (who btw still are at KRC) worked with him and cared for him and loved him until he made the adjustment. His teachers worked to find activities and things he enjoyed so that he would feel comfortable at the daycare. He loves it there now and still goes to afterschool care there and has spent a couple of weeks during the summer when I have to go back to work being a school teacher. Mr. Bill is always on site, which I love. He has high standards and enforces those high standards and it shows in the way he cares for all his kids.
We love KRC!!! I am on my second child at this daycare and they are by far one of the best. My oldest could read and write before he left to start school. The school system said they could tell which kids came from KRC because they were so advanced from the other kids. I would definitely recommend this daycare.
  • Kristi Posted on 07/19/12

Kids Are Cool has really been a positive experience for my child. My son is 20 months old and he has made a lot of progress since being at Kids Are Cool. We were at another day care and even though my son was only 12 months old I could tell he was not happy. Now he comes home happy and he seems to be learning new things everyday. The staff at Kids Are Cool are great. Mr. Bill sends out emails all the time with updates. I appreciate the emails and know that the number one priority for my child is safety. Mr. Bill also lets us know that we can contact him with any questions and that is so comforting as a parent. I work 80 miles away from home and I can go to work knowing that my child is in good hands.

  • Ty Posted on 07/13/12

We toured many daycares prior to beginning with Kids Are Cool back in 2010 with our first born. After seeing each daycare, Kids Are Cool proved to be the best prepared education wise and the cleanest! All the kids of all ages were always so happy along with the staff, which I thought said a lot about management. We started there when my child was 6 months old, I visited frequently because I was still nursing him. The doors were always locked, and staff was always very friendly and aware of who I and my child was at each and every visit. I was able to see what many parents don t. Random times of the day with our babies and their teachers. It absolutely amazed me at how kind and loving they were and are! My baby quickly took to the girls and even during the times of separation anxiety he would quickly go to all of them. That spoke mounds and made my mommy nerves so much more calm. As we have continued to grow and change throughout this program we are now in the 2-3 year old class room and I have had nothing but WONDERFUL experiences! Not to say our 2 years have been perfect, but anytime I have ever had a concern it is very promptly addressed and figured out. With a two year not able to express what is going on, it was huge relief to be able to be able to go back and watch video, speak with the teachers and with the owner and manager. I have NEVER felt that my concerns have gone unaddressed. My step son who is 9 is coming back this summer. He attended two summers ago when he came to visit and for the past month all he can do is ask when he gets to come back and see his friends and Mr. Matt. Seriously when does a kid ask for a teacher by name that he has only been around 4 times in his whole life??!! I am a nurse, a mother, a wife and a student, and with everything I have going on in my life Kids Are Cool helps to take a huge part of my worry of my child off my shoulders for a few hours a day so I can better myself and my life for my family. Thank you to all the staff for helping us raise our children into the gentlemen they are becoming. You are more than just a daycare, ya ll are more like family!!!

  • Becky Posted on 07/13/12

Kids are Cool is an excellent daycare. I wouldn t have my son in any other daycare. He has been there since he was 2 years old and he is now entering 2nd grade and continues to attend after school care. The teachers are wonderful and know me by name and Mr. Bill, the owner, is always on site ready to answer questions or deal with concerns and always has a smile on his face for the parents and kids. I also appreciate Debra in the front office who runs a very smooth ship and is very knowledgable about child care. Kids Are Cool is a wonderful place where my son has thrived.

  • Allie Posted on 07/13/12

My child has been going to Kids Are Cool for a couple years and I love them! I had some problems in the beginning when he was in the smaller children building because he had some behavior problems and I was threatened with being kicked out. I was a bit defensive I will admit and Im sure this made the manager defensive and we really didnt get anywhere. I felt that he needed to be moved up a class because he needed to be challenged more and that was the problem, she told me he was just bad and moving him wouldn t change that. I calmed down and spoke with her and told her I just wanted to find a solution that would be best for the facility as well as my son. The very next day she found a spot for him in an older class and he has been great ever since! I felt that she probably could have probably been a little nicer but I understand she was frustrated and I probably wasn t the most receptive at the intitial confrontation. With the hiccup out of the way here are some things I love about Kids Are Cool: Love that they do a lot of activities Love that they make little presents for parents on mothers day and such Love all the holiday parties Love that there is a lot of room for parent involvement Love that the owner is always there, I have never really spoke to him other than hi but hes actively there which I appreciate. Love the teachers in the pre school building! My son loves them too! I can t give enough praise to them because they are so great and I know I could NEVER do their job! Love the green yellow and red faces they do so I know how my child did each day Love the positive reinforcement for the children to earn a prize at the end of each week for his 5 green faces. My son is so proud of himself when he gets to pick something. Overall I am very happy with this facility and I have seen some horrible day cares and this is very far from being anything close to those. Im sad to leave kids are cool next month because my son is starting in public school and would have used them as after school care provider if they picked up at his school. I would definately recommend Kids Are Cool and do whenever I come accross someone looking for childcare.

  • Ima TTU Fan Posted on 07/12/12

My kids have been at KRC for about 4 years now and I cannot say enough good things about it! The director Bill is kind, concerned, and attentive. The staff is well trained, nice, caring, and good natured. The facility is clean, fun, organized, and safe. My kids have been challenged and are much more advanced than kids their age that attend other day cares/preschools or have been at home. I tell every pregnant or new mom that KRC should be on the top of their list! I have never once had an issue that wasn t addressed to MY satisfaction. Kudos to Bill and his staff for running THE BEST day care in Lubbock, Texas!

  • sunshine&daisies Posted on 12/20/07

Absolutely loved Kids are Cool, they are the benchmark that I judge other daycares by and no others I have checked even compare. It is a very clean facility, the teachers that I dealt with were very nice, it is run very professionally and they hold themselves to a higher standard. We had to change daycares because of relocation and I really miss it.There is no place like Kids Are Cool. My mother took care of my son since he was 4 weeks old. At the age of 2 1/2 I noticed that he was behind in a lot of things. I decided to put him in daycare. I was terrified in doing so, I had always heard a lot of ugly stories about daycares. The 1st thing Mr. Bill told me when I met him was do not put your son in my daycare because i have a spot for him. Put him in my daycare you feel your child will be safe here. He gave me a tour and showed me everything the classes do through out the day. I decided to give it a try. Within weeks my son learned so much. He did struggle when it was time to change levels, but my son hates change, even at home. I also have my daughter at Kids Are Cool. She started going there before she turned 1. She loves it. The staff always calls me if my kids get hurt, ususally due to my kids clumsiness. All the teachers know my kids by name and they always say hi, even when in public. I read a comment that said the facility was dirty. It is never dirty!!! I see the teachers clean and mop every evening. Debra, Sam,

  • I am a VERY discerning parent and I love this place. by BigOkie82

I googled the daycare to get the phone number for their office due to a cell phone failure and I felt compelled to chime in when I saw that someone went so far as to say Mr. Bill "reminds them of a pedophile", First off that is an absolutely disgusting accusation and I don't see how any competent parent could EVER say that about anyone, it was hard for me to type it. Mr. Bill has demonstrated nothing but a true passion for the well being of each child placed in his care. They do alot of special functions which I usually attend and I have had the chance to see him interact with tons of kids from all ages and they all love him. My son started with kids are cool at 6 months of age and has been there for 2 years now. He could effectively communicate in sign language by 1 yr of age and he is way ahead on things like speech, identifying colors and shapes. That takes alot of one on one interaction for a child that young. But aside from the educational benefit, I will vigorously defend this daycare as well as each and every member of their staff for one simple reason. The care my son receives here is beyond anything I could hope for. I walk through this daycare and every staff member I encounter not only knows who i am, but they know exactly who my wife is and exactly which child we belong to. This is a big daycare and that is remarkable to me. When my son gets upset with me or my wife he will ask for his daycare teachers by name, and on the few occasions we have ran into his teachers in public he runs to them and leaps into their arms, he doesn't even do that with his Grandma!!! It hasn't all been sunshine and daisies, my son had a hitting phase, Then he had a "spitting" issue. They handle it flawlessly everytime and document EVERYTHING! The management is always very approachable and willing to do whatever it takes to reach a solution that is in the best interest of my child. They have camera's all over and Mr. Bill is always happy to run back the video and let you see the incident yourself (we have done it). How many daycares can do that!? My wife and I have been nothing but impressed. At this point there are some staff members that are like family to us and I wouldn't even consider taking my child anywhere else.

  • Kids are Cool is Family! by lovemyson  July 12, 2012

Kids are Cool is a wonderful place! Mr. Bill is there everyday and knows and cares about all the kids. He is open to questions or concerns 24 hours a day as he gives you his personal cell number for parents to call whenever they feel the need. The teachers have always made my son feel loved and cared for. Their pre-k program is amazing and my son learned to read before going to kindergarten. When pre-k graduation came around Mr. Bill spoke personally about each student. He said that my son was a leader and when new kids came in he would make sure they felt welcome in the new environment. The only way Mr. Bill would know this was my son's personality is because he takes the time to get to know each student. Ms. Debra, who works in the front office is also a very special person. She knows my name, knows Saban, and is in contact with me whenever I need her. I wouldn't take my son any other place. He has been there since he was 2 years old and KRC has become a part of our family.

  • Kids Are Cool is a wonderful place!!! by lovemy2kids 

My kids have been going to KRC since 2005, and I have never had one complaint against the daycare. The staff and teachers are very kind and caring, and Mr. Bill does a great job running the daycare. He keeps all parents informed of what is happening and I really appreciate that. He is very concerned with the well being of all the kids in the daycare, and will personally let you know if he sees any concerns with your child. I love this daycare and highly recommend it to anyone searching for child care!

  • Kids Are Cool is Amazing by jamieein Lubbock, TX on July 12, 2012 

My son has been going to Kids Are Cool since August of 2011. I could not be happier with the facility. From the minute you walk in, it smells like bleach, which makes me feel good knowing they are working hard to prevent the spread of germs.The office staff and teachers have always been helpful and encouraging . My son, now 3 years old, will go to the daycare until the day he starts Kindergarten. I have never come across a rude teacher and will gladly recommend them to anyone in search of a daycare

  • We Love Kids Are Cool! by ImaTTUFan 

My kids have been at KRC for about 4 years now and I cannot say enough good things about it! The director Bill is kind, concerned, and attentive. The staff is well trained, nice, caring, and good natured. The facility is clean, fun, organized, and safe. My kids have been challenged and are much more advanced than kids their age that attend other day care/preschools or have been at home. I tell every pregnant or new mom that KRC should be on the top of their list! I have never once had an issue that wasn't addressed to MY satisfaction. Kudos to Bill and his staff for running THE BEST day care in Lubbock, Texas!

  • Wonderful Place!!!! by Anonymous on June 01, 2011 
We absolutely love Kids Are Cool! My daughter has been going there for 2 1/2 years. The owner and staff are amazing!! My daughter enjoys going here. I would highly recommend Kids Are Cool, Mr. Bill, and ALL the staff!!!!
  • LOVE LOVE LOVE IT!!!!!!!! by Anonymous on November 18, 2010 

When I was searching for a daycare for my first child, I was horrified of all the daycares I had seen in Lubbock. My sister had her kids at KRC but they didn't have room for any more babies in the baby room, the moment they had an opening Mr. Bill called me and told me there was a spot open so I snatched it up!!! I now have 2 kids that attend and have been there for 4 yrs now and I hope I never have to move my kids anywhere else. The teacher's are amazing and treat every child as if they were their favorites. If you are looking for the perfect daycare for your child/children this is the place to go!!

  • WOULDNT EVER GO ANYWHERE ELSE!!!! Dana in Lubbock, TX on April 01, 2010 

MY sister-in-law and I were searching daycares together. Her son had been in a few daycares that she was never happy with. None of my children had ever been in daycare-my daughter would be the first.WE LOVE KIDS ARE COOL!!! MY daughter is 3 and my nephew is 2 and they are so happy there. I love that I can watch my daughter on my computer at work. I check on her ALL DAY!When I pick her up she is always working on some sort of art project.My sister-in-law is SO happy with my nephews teachers that she doesnt even want him to move to the next age group.Though I assured her that my daughter teachers (who will be his next year) are  AMAZING!!!The owner has always been very nice and respectful. I find him to be very caring and kind with the kids.  I worked in a daycare right out of high school and swore at that point I would never put any of my children in a daycare. After 13 years as a stay at home mom-I was terrified to have my daughter in a daycare-Kids are cool made it easier!!

  • Love them! by Brooke Perryman in Lubbock, TX on April 01, 2010 

Kids are cool is the best thing that has happened to our family. The staff there is so caring. There has not been a day that my child has come in or left without someone calling her by her name and noticing that she is there. With most daycares that size the staffs usually don't take the time to know the children attending. And about the owner, my little girl LOVES Mr. Bill! I love the care and education that she receives and i wouldn't let her attend any other daycare!

  • The Best by Anonymous in Lubbock, TX on July 22, 2009
 I personally work at Kids Are Cool and my children attend there. I would like to say it is the best and cleanest daycare I have ever worked at. I have been a Teacher for over 10 years. I have been at KRC almost 5 years, and the owner is the best boss I have ever worked for. He truly cares about the children and his staff. He is always there when you need him, and has total concern for each family. He will work with you as long as you are willing to do so in return. So please do not believe the rude remarks that have been left by a previous blogger. If you want high quality daycare, then come and see us!! Remeber, we are not babysitters, we are educators. And we are waiting to show you how outstanding our program is!! Afterall, if we were so bad then we wouldn't be a FOUR STAR RISING STAR FACILITY!! Congrats to my fellow co-workers on that by the way!! Check on it, and you'll see what I mean. Thank you for your time and God Bless!!
  • All,

I started using Kids Are Cool in 2006 when we were foster parents. I would like to say Bill and his staff went out of their way to make these children feel safe and comfortable in a very difficult time in their life. I had a 4 1/2 year old foster child who was not potty trained yet and they allowed him to stay with his age group and helped me potty train him. The child went to live with a family member about 6 months later. I had a child in 2007 and then one in 2009. We did not use a daycare center until October 2010. We first started at another daycare center and it only lasted 6 weeks. My son Trentin was very unhappy there and I decided to call Kids Are Cool to see if I had moved up on the waiting list. At my surprise, Deborah stated they could start the next day. That evening I went to fill out paperwork and they started the next day. It was a costly move but I would not change my decision for the world. My childs happiness means the world to me. I have very high standards for my children and the people who care for them. I believe if you are paying someone to care for your child, they better care for them correctly and to my standards. My son was happy at Kids Are Cool within a week and his handsome smile returned. In August 2011, my husband was diagnosed with stage 2 cancer and Mr. Bill and Deborah worked with us well. They did not make us pay a two weeks notice and allowed us to return there when we were able to. We went to MD Anderson from August to November 2011. In November, the kids returned to Kids Are Cool and they felt right at home. My daughter struggled with potty training and Brittany helped Autumn so much with it. They decided to move Autumn to another class a few months later. She did not like the change and her successful potty training had to come to a stop. I talked to Brittany and Melissa about it. The next day, they called me to tell me they were moving Autumn to a previous teacher she knew and she was comfortable with. Autumn went back to potty training and now is completely potty trained. I think Brittany is the best teacher I have seen there. She loves Autumn so much and you can see her love for the children everyday. Kids Are Cool is blessed to have her working there. I never thought I could trust a childcare worker as much as I did with Brittany. Two weeks ago, my husband had an MRI and his cancer had spread. I talked to the office again and they worked well with me about leaving the center to go back to MD Anderson. We will return to Kids Are Cool in mid January and I know my children will be blessed and cared for above the average daycare center in Lubbock.  

  • Thanks for everything you do! Amy Carter

Kids Are Cool has really been a positive experience for my child.  My son is 20 months old and he has made a lot of progress since being at Kids Are Cool.  We were at another day care and even though my son was only 12 months old I could tell he was not happy.  Now he comes home happy and he seems to be learning new things everyday.  The staff at Kids Are Cool are great.   Mr.. Bill sends out emails all the time with updates.  I appreciate the emails and know that the number one priority for my child is safety. Mr.. Bill also lets us know that we can contact him with any questions and that is so comforting as a parent.   I work 80 miles away from home and I can go to work knowing that my child is in good hands.

  • Rebecca Irons

I am truly grateful for Kids are Cool. We enrolled our daughter not long after the facility first opened. The daycare we had previously used from infant care to almost 2 yrs old closed with 2 weeks notice, sending all the families scrambling. When we enrolled at Kids are Cool we were part of that scramble, and looking back it is ironic – all the research and consideration we put into the original daycare ended up leaving us in the lurch, and though the move to Kids are Cool happened in a hasty way at the time, I cannot imagine a better outcome for our family today. Over 7 years later, our daughter is now 9 and now we have a second child, age 4 at Kids are Cool as well, and whether it has been day care, summer care, or after school care, the teachers and other kids there are a second family to our children. Both my children have received everything I could ever hope a daycare would provide. Safe and loving care, a curriculum that had them working on the basics of math and reading well before kindergarten, creative play, physical activity including playground, pool, and skating rink, and a partnership with us as parents to address discipline and social maturity. In addition, as a parent of a child who has food allergies, I can tell you there is nothing scarier than handing over control of your child’s nutrition and safety to another, but our experience at Kids are Cool has long since put those fears to rest, and I am confident that this health care need is vigilantly attended to. Mr. Bill has very high standards and he is very candid and matter-of-fact. That means he is often demanding and very frank when something isn’t performing to expectations. I suppose there are some who might misconstrue that, but I very much appreciate that. Over the years I have seen him make tough decisions with teachers and parents to enforce rules or maintain a high level of care and safety, but would any parent really want anything less in a daycare director when the care your your most precious loved one is in the balance? And at any time one of our kids was struggling with something – friendship dramas, discipline phases, whatever, Mr. Bill and all the teachers have always been available to talk to us, plan with us, and partner with us. There is no doubt in my mind that this is where my kids are supposed to be.



I absolutely love this child care facility. The staff is amazing with the kids. My child is not the easiest to deal with at times, but all kids have their bad days.  All children are different and they always know how to handle and deal with each one in a very positive and effective way. My son, who is now 3, has learned so much. He knows his colors and numbers up to 10 in Spanish, and has learned a sweet little prayer that the children sing every day. I had an issue that came up a few months ago with one of their employees, and Bill and his staff handled it immediately. I was very impressed. They have a zero tolerance for negative people and bad attitudes. I appreciate the exceptional care and peace of mind they provide for my child and I. My son has been to a few daycares, and I would have to say this facility is at the top. Parents receive emails all the time regarding changes in staff, upcoming events, etc. Us parents are always "in the know" of what is going on in the daycare. Their door is always open to parents and they appreciate, welcome, and encourage any and all suggestions, comments, or complaints. I highly recommend this daycare to everyone. 

  • Jamie Ellis

I am sure as a business owner, you have to hear the good, bad, and ugly, but trust me when I say, I have nothing ugly to say about your school and the amazing teachers and of course,  my favorite one…Miss Chrissy (you have to be tough and kind at the same time to handle my sweet son)


 

I have been more than extremely pleased with Kids are Cool Daycare.  Not only me, but my 4 year old loves it so much there.  The teachers are very caring and attentive.  When my daughter changed classes from one building to the next, she had a really hard time with it.  She would cry every morning.  But the teachers really took their time with her and were so patient and understanding.  In no time my daughter was back to normal and couldn't wait to get to "school".  We were at a private christian center prior and although we didn't have a horrible experience there, Kids are Cool FAR exceeds the prior center.  Kids are Cool was also highly recommended to me by a friend who really did her research when she moved here from California...


 

Bill, I want to express how much I appreciate all that you are doing for us. The stress of being a full time student, managing a career, and raising a toddler is often very overwhelming and your assistance of a discount with Bracken’s child care lessens a huge financial burden. As a single mother, it is devastating to want to continue to pursue your education and career goals as well as secure an education fund for your child but to feel inhibited by the financial obligations of child care in order to do so. I see so many of our clients at WPS struggle with this exact cycle and our dysfunctional society will get nowhere without the kindness and generosity of people like yourself. I am extremely passionate about breaking this cycle for these families and educating parents on the emotional and psychological well being of their precious children. I am so thankful to know that while I am working to ensure the health and happiness of other children, my own child is secure and happy with his teachers at your daycare (his teachers are WONDERFUL). I certainly could not do it without the help of you and your staff. You are making a better future possible for my sweet little boy and for that I am eternally grateful.  Rebecca Hurd


 

  • DeeAnn Faubus reviewed 5 months ago Quality Excellent 

I have been associated with Kids are Cool for about 8 years. I have seen every thing! Mr. Bill is one of the hardest working and fair people that I have met. He does not mess around when it comes to the children. He is there every day and sees everything that goes on. Mr. Bill does a GREAT job keeping up with the kids, teachers and parents. I cannot imagine how hard it is trying to please each individual parent as well as each individual teacher. Mr. Bill and his staff work hard to try to please us all. I have never had a problem go unnoticed or unresolved. NO they ARE NOT perfect but I believe they truly care for my children. I can not imagine taking my two daughters any where but there. My oldest daughter is now 5 yrs old and can already read when the other kids that she will be starting Kindergarten with do not. I would recommend Kids are Cool to any one!

  • Nikki Pachiano reviewed 6 months ago Quality Excellent 

My daughter has been going to kids are cool since she was 2 in June 2010! Two years later and I would never remove her from this facility. Every time we see Mr.Bill she stops and says hi. He is the "principal" and when we first started going she had adjustment issues and they informed me each time that she acted out and was sent to the "office". Which is perfect. Chilldren have to learn their boundaries through correct discpline and structure. Every class party I have gone to has been so much fun. I know each one of her teachers on a first name basis and they always tell me to have a great day. Any timethere is a concern or issue they bring it up to me! It is a perfect home away from home. I am 100% pleased with the quality and attention my daughter recieves. Thanks Mr.Bill and Staff :)

  • Becky Koehler reviewed 6 months ago Quality Excellent 

My son has been at Kids are Cool since he was 2 years old and he is now 7. I wouldn't trust anyone else with my son except Mr. Bill and his staff. Mr. Bill is always at the daycare and always speaks to my son wherever he sees him. For example, we were at Discount Tire getting a flat fixed and Mr. Bill walked in and spoke directly to Saban. The teachers know me by first name. They also know my sister by first name and my mom who goes in to pick up my son and my nephew on different occasions. They also follow regulations when my mom or brother-in-law pick up my son and always ask for identification. One week I was going to pick up one of my son's friends along with my son and my son's friend's mom had forgotten to call and okay it with KRC, so before they would allow me to take my son's friend, they called the friend's mom and recieved permission. When I moved out of the Frenship School District last year, one reason I wanted a transfer to stay in Frenship was so that my son could continue to be picked up by KRC for the after school program. KRC has become part of my family and I wouldn't have it any other way.

  • Alicia McDonald reviewed 6 months ago Quality Excellent 

I have taken all three of my kids to Kids are Cool since 2006. My oldest child is 9 and my youngest is 2. I have never had an issue that wasn't resolved by Bill or other management in a timely manner that was fair to everyone. Both of my school aged children entered kindergarten reading on a 1st grade level, which is something that can't be said for most daycare and preschool programs. I have recommended Kids are Cool to several friends and will continue to send people who are looking for a daycare there!

  • A Google User reviewed a year ago Overall Excellent 

AMAZING! I moved my child to Kids Are Cool at the end of 2010 as his previous daycare repeatedly ignored a food allergy. My sweet 3 year-old had regressed so much due to the previous daycare's lack of attention, that I was very apprehensive about taking him anywhere else. A good friend of mine has both of her children at Kids Are Cool and highly recommended it. Within a week of him being there, I felt like his personality really came back. The staff and owner have always been very good with him and he knows nearly everyone there by name. Now, he talks non-stop on the drive home about all that he has learned and entertains us with songs they've sung in class. I cannot recommend this place highly enough!

  • A Google User reviewed 4 years ago Overall Excellent

My daughter is 2yrs old and she doesnt EVER want to leave this daycare. Or should I say HOME away from home. They love her and she loves them. She is Angelo and she has learned English & Spanish and knows 12 muscles in her body !!!! YES @ age 2. So i have no idea what that other ladies kid was doing. They also move them up according to the ability of the child, not necessary the age.

  • A Google User reviewed 2 years ago Overall Excellent 

I have two kids there and I have loved it! There is a lot of things for them to do, the curriculum is outstanding, and the facility is clean and well run. It makes being a working mom much easier.



I wouldn't have my son at any other daycare! KRC has become a part of my family. My son has been at Kids Are Cool since he was 2 years old. He had a bit of an adjustment when he first started daycare, but his teachers, (who btw still are at KRC) worked with him and cared for him and loved him until he made the adjustment. His teachers worked to find activities and things he enjoyed so that he would feel comfortable at the daycare. He loves it there now and still goes to afterschool care there and has spent a couple of weeks during the summer when I have to go back to work being a school teacher. Mr. Bill is always on site, which I love. He has high standards and enforces those high standards and it shows in the way he cares for all his kids.

We love KRC!!! I am on my second child at this daycare and they are by far one of the best. My oldest could read and write before he left to start school. The school system said they could tell which kids came from KRC because they were so advanced from the other kids. I would definitely recommend this daycare.